Reduce Severity, Improve Outcomes, and Protect Client During Catastrophe Events

IATB is excited to welcome Jason Lucas from Ready5 Restoration to host a CE Credit Lunch & Learn about disaster preparedness and claims readiness. 

This 1 hour CE class has a total of 35 seats and will be FREE for members. You will be asked to provide your license number to receive CE Credit.

Must register online BEFORE the event to attend. Lunch is included in registration. 

Course Description & Details

This continuing education course equips insurance agents with practical strategies to reduce claim severity, improve client outcomes, and protect their agency during catastrophe events. Agents will learn how proactive preparedness conversations, clear documentation, and proper guidance during a loss can significantly impact claims outcomes and E&O exposure. The course emphasizes real‑world application agents can immediately integrate into annual client reviews and catastrophe response.

Key Takeaways

Identify common preparedness gaps that increase claim severity

Implement a simple annual preparedness review process with insureds

Guide clients appropriately during a catastrophe

Recognize characteristics of reputable restoration partners

Reduce E&O exposure through proper documentation and communication

CE Course Information